Frequently Asked Questions

  • General
  • Ingredients and Formulation
  • Account and Profile
  • Product and Usage Application
  • Ordering and Shipping

What is an FAQ section?

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?”

It’s a great way to help people navigate your site and can even boost your site’s SEO.


Hours of Operations

Hours of Operation:

Mon-Fri : 8 am-10 pm (EST)

Sat-Sun: 9 am-8 pm (EST)

*We are closed on Christmas Day, New Year's Day, July 4th, Memorial Day, Easter, and Labor Day.


Contact Customer Support

Please click the following link to contact Customer Support.

Email Us

24/7 at, we respond with frequently asked questions immediately and live operator response within 24-48 hours.

Customer Service Phone:

+1 (833)-473-0805

Return Address:
Malibu MD LLC

2704 X Street

Sacramento CA 95818


Do you have Facebook and Instagram?

You may find us here:



You may also contact our Customer Support for assistance by sending an email to or calling 833-473-0805 Daily from 8 am to 5 pm PST.


Where can I see real results?

We created a section on our page for our loved customers to leave a review and show the beautiful results. You may click the following link to view Customer Results.


Is MalibuMD Developed by Medical Professionals?

You may find information and get to know our CEO and Founder of MalibuMD here.


Which Product Suits me best?

Below are the top products our loved Customers purchase from us:

Miracle Lift Face Cream

Age Defying Eye Serum

Caviar Gel Eye Patch

If you want firmer, younger-looking skin then you can’t go wrong with any of the options as you’re going to love what you see in the mirror whichever option you choose.


Can I use MalibuMD with makeup or other beauty products?

Yes! Our formula works amazingly well with any skincare regimen (although most customers find they no longer need other “anti-aging” products).

Apply MalibuMD Miracle Lift Face Cream after cleansing, and simply wait 15 minutes for our light, silky cream to fully absorb before using makeup.

It won’t affect the way your makeup goes on and it won’t change the color or texture of your foundation.

For best results, use daily in combination with MalibuMD AGE-DEFYING EYE SERUM


How quickly can I expect to see improvement when using MalibuMD products?

Malibu MD's products are crafted to initiate results promptly. You may begin to observe a difference in as little as 21 days, with even more noticeable and dramatic results typically occurring after three months.